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Partnership in Fundraising Update

Communicomms UK Ltd have been in partnership with The National Schizophrenia Fellowship (Scotland) since August 2007. As a valued customer of ours we are happy to help out in their Fundraising Activities.

Communicomms donated a top of the range Sony Ericsson mobile phone to assist with the proceeds of their raffle. Below is the feedback we received:

"Our Annual raffle was drawn at the AGM at the end of October and we were very pleased with the response we had to ticket sales. This was our second National Raffle and we were delighted with the total raised - £1.186 - a very welcome addition to our funds, especially in these financially difficult times.

Thank you so much for you support of this fundraiser. Your contribution of a Sony Ericsson Mobile phone helped make the event possible and was won by a very happy lady in Kirkcaldy. Support like this is very much appreciated and also gives much encouragement to our members. Thank you."

One Year on

We are proud to announce that the Company has been going strong for over 1 year now. Our excellent service and dedication has enabled us to maintain this exceptional relationship with our customers by re-signing for another term of contract. This has proved that our existing accounts are completely satisfied with our service and confident that we will meet their every business need.

Orange Federated Dealer Status

Due to Communicomms’ excellent working relationship with Redstone Mobile, exceptional sales of Orange connections and meeting the stringent Orange Key Performance Indicators (KPI’s), our company has gained the prestigious ‘Orange Federated Dealer’ status.

What does this mean to our customers and to our Company?

Benefits include:

  • Discounted matrix, cheaper tariffs
  • Account Managers process upgrades on our behalf
  • Direct and priority access to Orange commercial support
  • Ongoing revenue

Partnership in Fundraising

Communicomms UK Ltd have been in partnership with The National Schizophrenia Fellowship (Scotland) since August 2007. As a valued customer of ours we are happy to help out in their Fundraising Activities.

We have been mentioned in their Spring 2008 Newsletter, having donated a top of the range Sony Ericsson mobile phone to assist with the proceeds of their raffle!

We hope to continue to support this company and establish excellent relationships with all our customers in the future.

Sales

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Communicomms UK Ltd is one of the top dealerships in the country for sales with the Orange and Vodaphone networks. Our sales continue to grow month by month with various outside agencies eager to work with us.

Communicomms UK Ltd were lucky enough to win a day out at Arsenals new Emirates Stadium in London as a result of being number 1 dealership in their catergory (see pictures above)

Our dealership also came third place in the league table for sales of blackberry pearls with the Vodaphone Mediterranean Cruise Incentive Scheme.

Customer Care is Communicomms primary objective. We understand that if our customers are satisfied with our service, they will want to stay with us for years to come. In order for us to constantly improve the level of service and care we provide to our customers we send out Customer Questionnaires which gives feedback of the attention given throughout the sales process. Currently 98% of our customers are stating that they are either ‘completely satisfied’, or ‘very satisfied’ with the service they received. Our aim is to increase this number to 100% Completely satisfied!

In addition to this, we courtesy call all of our customers shortly after signing with us to check their contract details and ensure that their requirements will be met.

Personnel

The company is rapidly expanding and has recruited additional office staff, Business Development Managers and a Customer Development Manager to their existing team.

Due to our rapid development we have just recruited Stephen Allen as our Customer Development Manager.

Stephen will assist with Communicomms’ vision of offering an outstanding level of service unique to this industry. Stephen will be based at our office in Scotland and will manage all of our large, corporate accounts. He will work closely with the Operations Team at Head Office to maintain excellent customer service.

We have also moved into larger offices within the Business Centre to accommodate the extra personnel and resources.

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