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Welcome

Choosing a new telecommunication package and system can be confusing. On the face of it, all telecommunication packages and companies seem to offer similar propositions, yet the choice you make can have a major impact on your business now, and in the future.

To make the right decision, you need access to straightforward, jargon free advice and information, enabling you to choose a package and system that delivers the performance your company demands.

We recognise how important this simple approach is and offer it to all our customers with unrivalled ongoing support.

When you become a customer of Communicomms you’ll receive excellent one on one account management, a commitment to being recommended exactly the right solution for your business and second to none after sales care. After all, we pride ourselves on treating our customers the way we’d like to be treated ourselves.

So have a look at what you can expect …

Understanding your requirements

Initially, one of our experienced Business Development Managers (BDM) will visit you to talk through your requirements and priorities. This is essential to make sure that we find exactly the right solution for your business.

Using our experience, we may be able to make suggestions you might not have considered which could help you to further streamline your operation and improve efficiency.

Tailor made solutions

Once you’ve met with your Business Development Manager (BDM) to discuss your requirements, you’ll receive a proposal outlining our recommendations and why they’re right for your business.

You'll be professionally guided through the Telecoms minefield so you get jargon free, straightforward information which will help you understand what we’ve proposed.

The proposal will also outline Communicomms after care service which ensures the package or system you choose continues to be the right one for your business well into the future,

The next step is a simple face to face chat with your Business Development Manager (BDM) to talk over the proposal, specifically addressing why it’s right for your business. This meeting also gives you the chance to ask any questions about the proposal or the service and relationship you can expect as a customer of Communicomms.

Continued relationship

Once you’ve decided on the proposal that’s best for your business and the detailed contract has been completed, we’ll provide you with a step by step guide of what to expect next. We’ll also continually update you on the latest developments until you are connected to your new package or system.

We genuinely want you to get the maximum benefit from your new investment ,so we carry out a monthly health check for the first 3 months of joining us – just to make sure everything’s going as you expected

Your Business Development Manager (BDM) will meet you a further two times to discuss your package and whether any adaptations need to be made in line with your evolving business. Don’t forget, as a Communicomms customer you also have unlimited use of our help line if you need any extra help.

A dedicated Business Development Manager (BDM)

Your Business Development Manager (BDM) is available to you to help with any aspects of your new telecommunications package, as well as keeping you aware of any changes in the industry which might impact on your business.

All Telecommunications solutions are not the same.

Communicomms pride ourselves on listening to our customers. This means we can confidently suggest the right solution for you, one that allows you to deliver on your promises to your clients. With our after care service, help line and dedicated account manager, we’re also committed to maintaining and building long term relationships with all our customers.